Hi Jim,
Has your friend tried raising this with Polaris World directly or through the agent he bought through? Depending on the terms of the contract he may be able to withdraw from the transaction.
Polaris World may be willing to accept this unit back. Bear in mind that the sales price of these units direct from Polaris are now more than he paid so if they accepted it back they would resell it for more.
Regards
Paul Williams
Polaris World Murcia - Official Golden Partner, Polaris World Spain
Polaris World Golden Partner
0207 060 1475
